Job Description

Renaissance Framingham Hotel & Conference Center, a Colwen Hotels Property, is seeking an experienced Event Manager to join our team. In this role, you will be responsible for working directly with the respective hotel operations teams and clients to ensure the perfect execution of meetings and events, serving as the main point of contact for the client and overseeing the event through execution. The ideal candidate for this role is highly motivated, energetic, detail-oriented, and has previous event management experience.

Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 49 hotels in our portfolio operating across 9 states.

General Responsibilities:

• Responsible for working directly with the respective operations teams and clients to ensure the perfect execution of meetings and events.
• Manage event booking process, including assessing client needs, reviewing and recommending food and beverage, décor, floral, audio/visual, vendor, and venue options with the client, tailoring opportunities to meet the client’s vision, generating contracts, and negotiating terms.
• Serve as the main point of contact for the client and oversee the event through to execution.
• Supervise the execution of banquet events and monitor service provided by banquet staff.
• Cultivate relationships with new and existing clients to generate business.
• Formulate sales and marketing strategies for the assigned hotel.
• Organize and facilitate tours for potential clients.
• Collaborate with the sales team, revenue management, and Hotel General Managers to maximize the profitability of properties while maintaining guest satisfaction.
• Coordinate with the accounting team to ensure all payments are received and processed accurately.
• Ensure knowledge of and adherence to standards by the banquet team to achieve optimal sales service and client retention.
• Proactive solicitation of new business to achieve sales and revenue goals.
• Negotiate food and beverage pricing and other services.
• Assist client in menu planning: coordinate food, beverage, room set up, and other services as requested by the client.
• Detail banquet event orders and process client invoices.
• Compile sales reports as required in a timely and accurate manner.
• Maintain accurate and up-to-date records of all activity/transactions.

Requirements:

• 2+ years of sales and catering experience with a strong emphasis on social events
• Proven track record in social and corporate catering
• Previous hotel experience preferred
• Strong Leader of people
• Strong presentation skills
• Excellent writing skills (grammar/punctuation/spelling)
• Intermediate to advanced computer skills (experience with Delphi systems)
• Familiar with common computer software programs

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs
• Career Advancement Opportunities

Compensation:

Salary Range: $65K - $70K

Colwen Hotels is an equal opportunity employer. EOE M/F/D/V

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